Returns and Exchanges by Mail
If we approve your return request, you will return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. Ernest's Couture is not responsible for packages lost in transit without proof of tracking.
If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.
To return or exchange an order by mail:
· Include a copy of your proof of purchase and your return inventory identification issued by the store. Proof of purchase.
· Ship your package with a carrier that can provide tracking and insurance.
For USPS, use this address:
11688 South St. Suite 204
Artesia, CA 90701
· For UPS or FedEx, use this address:
Please contact us for information!
Ernest's Couture Sale Merchandise Policy
Ernest's Couture sell merchandise “as is.” All sales are final on items purchased at Ernest's Couture online. It a customer sends Ernest's Couture merchandise for a return or exchange without a return inventory number, it will be returned to the customer at their expense.