John Paul Mitchell SystemsNeuro Care – Lather HeatCTRL™Shampoo
The Neuro™ Liquid Collection is a complete line of performance-engineered products built to withstand the heat. Made with exclusive HeatCTRL™? technology, the scientifically proven regimen activates with heat to help protect against damage caused by daily styling, blow-drying and smoothing.
Proteins and silicones crosslink to help repair the cuticle and form a protective barrier that activates with heat. HeatCTRL™? helps reduce the rate of heat transfer, so you get all of the styling power without the damage.
Returns and Exchanges by Mail
If we approve your return request, you will return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. Ernest's Couture is not responsible for packages lost in transit without proof of tracking.
If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.
To return or exchange an order by mail:
· Include a copy of your proof of purchase and your return inventory identification issued by the store. Proof of purchase.
· Ship your package with a carrier that can provide tracking and insurance.
For USPS, use this address:
11688 South St. Suite 204
Artesia, CA 90701
· For UPS or FedEx, use this address:
Please contact us for information!
Ernest's Couture Sale Merchandise Policy
Ernest's Couture sell merchandise “as is.” All sales are final on items purchased at Ernest's Couture online. It a customer sends Ernest's Couture merchandise for a return or exchange without a return inventory number, it will be returned to the customer at their expense.
1 liter, 9.2 fl oz